Privacy Policy

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Privacy Policy

At True Travels Vacations Pvt. Ltd, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website and services.

Personal Information:

Name
Email address
Phone number
Payment details (for bookings)
Travel preferences and booking details

Non-Personal Information:

IP address
Browser type and device information
Website usage data for analytics and security

2. How We Use Your Information

We use the information collected to:

Process bookings and reservations
Communicate with you regarding your bookings and travel inquiries
Provide customer support
Send promotional emails or newsletters (with your consent)
Improve website performance and security

3. Sharing of Information

We may share your personal information with trusted third-party service providers, including:

Hotels, airlines, and tour operators for booking fulfillment
Payment processors for secure transactions
Marketing and analytics providers (only for improving our services)

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online system can guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.

7. Children's Privacy

True Travels Vacations Pvt. Ltd does not knowingly collect personal information from children under 13. If you believe your child has provided us with personal data, please contact us, and we will take immediate steps to remove the information.

8. Your Rights & Choices

Opt-Out: You can opt-out of receiving promotional emails at any time.
Access & Update: You can request access to or updates of your personal data.
Delete Data: You may request the deletion of your personal data, subject to legal and contractual obligations.